About Us

“ Communication should be at the heart of any business and getting your communications right can have a dramatic effect on customer satisfaction, production and ultimately your bottom line”

- Helen Duncan

First Impression was established in 1996 as a marketing communications company. Based in the North West we work with many companies in this area as well as supporting major blue chip organisations across the UK.

We offer individual services such as copywriting design and print, but for many of our clients the key differentiator for choosing First Impression is our ability to manage a project from the initial concept right through to successful delivery. Our small team is committed to provide you with cost effective marketing solutions for your business, whether you are looking to retain and expand your customer base, motivate and educate your employees or undertake a new communication strategy going forward.

The success of your marketing campaigns is our main concern and we will work closely with you to understand your business and your marketplace.

First Impression is a member of CiB (Communicators in Business) to keep abreast of industry standards in the practice of corporate communications.

Our managing director is a member of the CIPR (Chartered Institute of Public Relations), the UK’s leading public relations industry professional body.