Meet the team
We are all creative professionals, recognising and applauding each other’s skills. The thread that ties us together is a passion for our customer’s business, backed up with a lot of tea drinking. Boy do we drink a lot of tea!
Click on a team member's face to read a short bio.
Dan Collins - Web Designer
Dan is the quietest member of the team, but don’t they say "watch those quiet ones!" Dan’s also a very talented web designer. He’s our technical guru. He builds our websites and helps manage our email marketing campaigns. He’s also a bit of a whiz with social marketing.
He works closely with Rob when developing our customer sites, their combined skills producing websites that work. Dan is also our top tea drinker! We think he might be a world champion at least! He also likes everything Italian. Do they drink tea?
Marj Hayes - Financial Administrator
Without Marj our world would fall apart. Seriously. Marj keeps us all on track, efficiently managing the finances in the office, so our invoices go off on time, suppliers are paid on time, and we are paid on time by our customers. Every company needs a Marj. She’ll only come in two days a week.
We asked her to do more but she said she had something called ‘a life!’ What’s one of those?
Kim Waterhouse - Sales and Marketing Executive
Kim is the latest member of our team, although it does feel like she has been here years and now we don’t know what we would do without her. That’s testament to her and how she has worked hard to quickly understand our business (there’s a lot to know).
She’s now a firm favourite with our customers, in fact they get decidedly grumpy if she’s not there! Kim’s got a zest for life that is infectious, combined with a great attention to detail. She also likes chocolate quite a lot, in fact food is a big factor in her life we think!
Rob Jenkins - Graphic Designer
Rob is a talented graphic designer who is never happier than when he’s got a new project to get his teeth into, and there are new projects galore at First Impression. We are challenging him all the time, throwing varied projects at him, but he rarely fails to wow a customer, and is as happy designing websites as he is brochures and logos.
Rob is our second biggest tea drinker in the office, but we think he also quite likes beer too! Ssh!
Callie Nicholls - Team Leader and Graphic Designer
Callie runs our Glossop office, keeping our processes sweet and our customers happy. Callie is our rock, she always has the answer and nothing will faze her. If you have a deadline, Callie’s your girl.
Her commitment to her customers is 100%, every time, delivering high quality designs, whatever the project, from newsletters to exhibitions. Callie also has a strange fixation with sheep, one sheep in particular who goes by the name of Shaun!
Helen Duncan - Managing Director
Helen lives and breathes First Impression. Renowned for her passionate attitude and determination to succeed, she runs the business and instills the ‘can do’ attitude and enthusiasm in the team. Helen is also our senior writer.
By the way she is incredibly proud of the team and the work they produce. Always smiling, Helen has three children and a dog and somehow manages to fit in aerobics during her hectic schedule. She rarely says no to a cup of tea, or a glass of wine for that matter!
Martin Duncan - Sales Director
Martin joined the business formally in 2008, coming from a corporate sales background. It was a bit of a culture shock at first, but he now loves working with a small, dedicated team and is helping us shape our growing business.
As well as being a fantastic sales guy, not one of those pushy double glazing types, he’s more one of those rare breeds that can spot an opportunity or need in just a single conversation with a customer. How do they do that? Martin is also an ideas man, no matter what business you are in, he’ll be full of ideas to help you move your business forward. We all struggle to keep up with him sometimes; he works and talks at such lightning speed!