What they say

In January 2010, I decided to start up a new business in Buxton and Macclesfield. Anyone in the High Peak will tell you that I could not have chosen a worse time. Foul weather and an economic recession! Not only was it a new venture for me, it involved a concept virtually unknown within the U.K: acoustic wave therapy, which removes cellulite, stretch marks and rejuvenates the skin.
Martin Duncan at First Impression, not only speedily provided me with the literature to promote the business, but created a web site that easily explained the intricacies of the science related to concept. Visitors to the site could easily understand what was involved, see the results acoustic wave therapy achieved and any fears they might have had, carefully resolved.
I was advised on the best and most cost effective ways to advertise: within two weeks of opening, I was fully booked. The artwork provided me with a brand image that makes people aware and encourages them to enquire further. Already, the fine legs and orchids are associated with who I am and what I do.
I was always taught, by my parents, that first impressions really matter. First Impression really care and created for me the ultimate, bespoke launch to my successful, new career. If you want to do something really well – go to someone who really knows how to do itreally well.
Heather M Robinson

“I have worked with First Impression for a couple of years now and have found their team a delight to work with. As a communication and marketing manager, my role is varied and I often have to deal with many different departments’ requirements as well as meeting commitments to our external customers. This can mean I have design and print needs in very short timescales. First Impression consistently delivers their services on time and to a high standard. They have become a virtual member of our team, there when we need them, who understand our requirements very well. They offer us a full range of capabilities which we dip into when necessary and they provide the competitive value we demand as a public sector organisation.”
Verity Calderbank - Marketing & Communications Manager, High Peak Community Housing

"First Impression has a very flexible, ‘can-do’ attitude and they have been very responsive to our marketing campaigns. "
Jean Jackson - Group Marketing Manager, Promethean Technologies Group

"First Impression has many years experience working in the technology sector and quickly understood our business and what we were trying to achieve. We were delighted with the results of the website."
Dionne Barlow - Marketing Manager, Servo Computer Services plc

"First Impression listened to our ideas, and produced exactly the sort of message we were looking for, and from brief to first campaign took just a couple of days."
Richard Moore - Sales Director, SmoothWall Ltd

"The standard of service from the team has always been excellent."
Sandra Nel - Strategy & Development, BT/HP Alliance

"First Impression was integral to our re-branding and growth strategy."
Joe Dilibero - Managing Director, KPJ Recruitment

"Thank you for all your hard work and contribution - a consistently high quality and much appreciated.
Steve Fish - Head of Relationship Management & Communications, BT Global Services

"First Impression always responds to our needs in a timely and professional manner."
Sandra Davis - Care Services Manager, Hallcreed Ltd

"First Impression provided an excellent and responsive service in the production and distribution of our regular monthly communications to our staff throughout Europe.
Terry Idle - Vice President, BT Global Solutions Europe

"When I moved organisations I had no hesitation introducing First Impression to my communications team."
Darrell Purviance - Vice President, Psygnosis

Adam Bell MD of Building Projects UK, a specialist building and construction company asked First Impression to design and print marketing collateral to support its growing business. "We wanted some folders that represented our different sectors. First Impression was very responsive and we are very pleased with the quality of the end result. It was useful that they could also refresh the web site at the same time so that everything was brought in line."
Adam Bell, Managing Director, Building Projects UK

Barbara Hastings-Asatourian MD of Contraception Education has been using emailshot since 2006 and has had some great success stories. "I started using EMailshot in 2006, and have some great success stories. Emailshot is so convenient and clear. It is very economical compared to snailmail, and offers the facility of tracking how the emails are received and dealt with, for example whether they have been opened, forwarded or if the recipient has unsubscribed. Potential customers can be quickly identified, and nobody should ever receive any unwanted mail from us. I have sent an Emailshot out most months in 2007 and have attracted several new customers of resources, seminars and training. This is a great marketing tool which I can recommend to everyone who has large customer databases, and who is looking for ways of keeping in touch with them regularly and easily."
Barbara Hastings, Asatourian MD, Contraception Education

First Impression has now started supporting Brother UK, writing leaflets, brochures and newsletters. "We needed a writer that had a strong grasp of IT solutions yet would ensure the copy was fluent and accessible. First Impression has delivered on every level."
Karen Greenwell, Studio Manager, Brother UK

National Union of Student Services Ltd (NUSSL) supports the Students’ Unions in the UK through its purchasing consortium, commercial development and marketing services. NUSSL approached First Impression in 2006 to provide copy writing support for their in-house marketing team. "We have been very pleased with the service from First Impression. They respond to our briefs in a timely, professional manner, supplying us with well researched, well written case studies and articles. They quickly understood our needs and they are now supplying articles for Trading News, our key customer publication, on a monthly basis."
Nick Emms, Sales and Marketing Manager, NUSSL

"A friend of mine recommended I go to see First Impression as he had used them and he thought they could help with my marketing. I had recently moved and wanted to promote my brand locally to encourage new clients. They worked with me to plan a summer campaign to support this. They designed leaflets and brochures, helped with delivery and came up with a new strap line that really gives people an idea of what I am about. The response has been nothing short of phenomenal, I could not have dreamt of getting as many new clients as I have. It was great to be able to get all this done with one company. I would highly recommend them to anyone that is serious about growing their business." Michael William

"A very helpful, quick and efficient service. The staff were helpful and offered excellent advice. We are delighted with the product and have no hesitation about using the company again."
The Hellenic Trading Company Ltd

"Fantastic service and support through out the whole process. From initial design to delivery. Absolutely a fantastic company to deal with. A+"
Nathan Harbut, CompLink UK

"First Impression have helped us organise our company marketing strategy. They have been involved in assisting us with re-designing our website, writing press releases and designing and printing mailshots. They have proven to be professional, flexible and helpful throughout. Projects were carried out in a timely manner and the standard of finished work, both for design and printing, was very high. Highly recommended."

“I highly recommend Helen and Martin Duncan and the team at First Impression. Their service, skills, support, and delivery of goods have been second to none and I will always use first impression for all my printing and marketing needs that they supply. Their graphic designer Rob Jenkins interpreted my ideas to perfection with flare and creativity - he had listened to what I wanted , and delivered! Martin and Helen have gone above and beyond in their professional and supportive service , helping me every step of the way with email shot and getting the best out of it! The leaflets that First Impression designed and printed have been well recieved and have definately improved my profile.”
Annette Boden, Annette Boden Physiotherapy

“I have worked with First Impressions more than once, when they have delivered design for my clients. Helen and her team have consistently pulled great design 'out of the hat' at short notice and with very competitive prices. I liked their work so much that I chose the company to produce work for me, for a recent joint enterprise launch. Great work from a businesswoman with great integrity and management skills.”
Lynn Allison, Consultant

“The emailshot tool developed by First Impression has been an excellent marketing tool for potential business, it has successfully generated business with each use.”
Sara Porter, Sara Porter Photography